Last month I attended the P!nk concert at the United Center after forgetting to eat all day. I figured it would be no big deal, since they have a Gluten Free “stand” (ok, actually it is a table) on the main concourse. Except it was closed. Because I am, well, me, I sent a couple of tweets calling out Levy Restaurants and the United Center, plus I sent a couple of emails to Levy Restaurants. Eventually I received a response from Milan Stojakovic, the Director of Operations at Levy Restaurants. Sadly, I don’t know if he is the DoO for the UC, or all their venues, but he did answer all my questions regarding Gluten Free food and beverage options at the UC.
First off, I mentioned that with the addition of floor seating, even with sections blocked off it looked like concerts had a higher capacity then sporting events. Milan admitted that the capacity for a concert was around 22,000 people versus 10-15,000 for sporting events. Other special events like the circus/ice show are closer to sporting event numbers. However, more people does not equal more concession revenue. Ok, I admit that I can see that. Isn’t the point of going to a concert to watch the idiots around you get hammered?? No? Guess that is just one of the perks I enjoy…. =)
Apparently, you can ask the staff during concerts where the GF options are, but when I was there all the staff seemed kind of clueless. And I wasn’t going to ask a security guard where the GF food was, ya know? They have enough drunken eedjits to deal with. So here is the skinny, since the main concourse stand is closed during non-sporting events and the website is shit. Each stand is supposed to have GF options available, but they are not clearly marked and the staff is not well-trained. That being said, Milan told me that sections 316 and 333 always have GF options available.
Here is my biggest beef — the website is no help and if you are in the arena you have no way of knowing if you can eat/buy a beer. You could ring Levy Catering in advance at (312) 455-7412 to find and arrange accommodation. I also left the suggestion that the UC/Levy put a sign on the cart saying: “This location is currently closed. Gluten Free offerings are available in Sections 316 and 333.” Then no security guards would be distracted from their girl watching/guessing who is going to be the drunkest. And us GF’ers can enjoy a beer and a hot dog at a concert/circus/ice show/monster truck rally/whatever.